OZZIESHOPPER

"MAKE A DIFFERENCE & MAKE IT COUNT!"

   MYSTERY  SHOPPING

ABOUT MYSTERY SHOPPING

The World's leading companies are looking for shoppers to assess their businesses. Mystery Shopping is an anonymous way for companies to gather information about their business. Your valuable input is of the utmost importance to these companies as they can then use the information to improve their customer service, training and overall operation to benefit the customers, the staff and the business as a whole.

YOUR POSITION:

With most companies you are not classed as an employee, instead you are an independent contractor or supplier who goes into the client's locations unidentified, posing as a shopper, evaluating specific criteria, completing a questionnaire and leaving feedback, this is then passed on to the client. There are no standard fees as reimbursement will vary depending on the complexity of the evaluation. As an independent contractor, you can always accept or decline an assignment, the choice is totally yours to make on how much of the available work in your area you wish to do, so you can do as little or as much as you feel you can handle at any given time.

IMPORTANT TAX INFORMATION:

The act of a mystery shop is not a full-time or part-time position, rather it is more of a ‘private recreational pursuit’. Annual statements of earnings / group certificates will generally NOT be provided at the end of the financial year, although there are a few companies who require you to provide your tax file number and who will issue a group certificate or statement of earnings at the end of the financial year. There are also one or two companies who require you to provide an ABN (Australia Only). In these two instances you will be required to keep accurate records of your earnings and pay your own regular tax installments.

INTERNATIONAL MEMBERS:

Please consult your tax authority or advisor in your country for information regarding your specific tax requirements.

QUALITIES REQUIRED TO BECOME AN AUDITOR/ASSESSOR:

Quality reporting is very important to these companies. To insure quality, they are seeking auditors with the following skills and attributes:

*  Ability to make discrete and objective observations without being judgemental.
*  Ability to follow instructions and accurately conduct evaluations.
*  Ability to meet commitments and deadlines.
*  Ability to report the information from the evaluations effectively and efficiently.
*  Possess a reliable and responsible attitude
*  Are readily contactable by telephone.

Auditors/Assessors are generally required to be 18 years or older to qualify.

RESOURCES REQUIRED TO BE AN AUDITOR/ASSESSOR:

1]  Regular access to the Internet is essential. The majority of these companies utilise advanced online operational systems to distribute work and accept results. All your shopping transactions/needs will be conducted via these web sites.
2]  An active e-mail account. The majority of communication between these companies and you occurs via email.
3]  Access to transportation for travel to locations requiring assessment.
4]  Access to fax or computer scanner to send copies of receipts and completed shopper evaluation forms as required for audit purposes.
5]  A bank account that can accept EFT (Electronic Funds Transfer) payments - so that you can be paid, some companies will pay you by check/cheque if you prefer but there is usually a small processing fee associated with this payment method. (Typical fee approx $1.00)

HOW TO SIGN UP WITH THESE COMPANIES.

Signing up is a relatively easy process. Most companies have sign up or registration areas on their website. Some do not and require you to send an enquiry via email. Whatever the case may be, to ensure you receive a reply to your enquiry or a confirmation email containing an activation link, make sure you add the companies email address to your safe/white list in your email account.

GETTING STARTED...

When you have filled out the online registration form and submitted your details you will generally receive a confirmation email which may require you to click on an activation link contained in the email. This will activate your membership with that company and in most cases you will be able to login to your account immediately where you will be able to explore the members area and find out what is required before you can begin looking for and accepting assignments. The majority of companies require you to undergo some form of online training before you are eligible to start accepting assignments. The training usually doesn't take very long to complete and can be very beneficial to you by giving you an understanding of what is involved in conducting assessments and also what is required and expected from you as an auditor/assessor.